Privacy Policy
This Privacy Policy explains how Reinhardt Heating & Air Conditioning collects, uses, protects, and discloses personal information obtained through our website, phone calls, text messages, and HVAC services. By using our website or contacting us, you consent to the practices described below.
Information Collection
We collect both personal and non-personal information.
Personal Information
Information you voluntarily provide when contacting us or requesting service:
- Name
- Phone number (call or text)
- Email address (if provided)
- Service address
- Details related to heating or air conditioning services
Non-Personal Information
Automatically collected when visiting our website:
- IP address
- Browser type
- Device information
- Pages viewed
- Referring website
If you contact us by phone, text message, email, or online forms, we collect and retain the information you provide.
We may contact you via phone or text for scheduling, service updates, follow-ups, marketing communications, or changes to this Privacy Policy.
Information Use
Collected information may be used to:
- Schedule and perform HVAC services
- Provide estimates and customer support
- Process payments
- Improve website functionality
- Send service-related and marketing communications
We do not sell your personal information to third parties.
Security
We follow industry-standard security practices to protect your information. Sensitive information transmitted online is encrypted where applicable. You can verify secure pages by checking for “https” or a lock icon in your browser.
Access to personal information is limited to authorized personnel for job-related purposes only.
Cookies
Our website may use cookies to:
- Improve user experience
- Track website analytics
- Remember user preferences
Cookies do not store personally identifiable information and can be disabled in your browser settings.
Sharing of Information
We do not sell or rent your information. We may disclose information only:
- When required by law
- To comply with legal processes
- To protect the rights, property, or safety of Reinhardt Heating & Air Conditioning
- With trusted service partners under confidentiality agreements
Text Message Compliance
By providing your phone number and opting in to text communications, you consent to receive SMS messages from Reinhardt Heating & Air Conditioning, including:
- Appointment confirmations and reminders
- Scheduling updates and technician notifications
- Service follow-ups and customer support messages
- Marketing and promotional messages, including special offers and service announcements
You may opt out at any time by replying “STOP.”
Standard message and data rates may apply.
Contact Information
Reinhardt Heating & Air Conditioning
55 E Main St
Duchesne, UT 84021
Call: (435) 264-6010
Text: (435) 264-6010